At Vela & Lux, we believe that beautiful ambient and accent lighting should be accessible to everyone. We are committed to fostering an inclusive, accessible environment and ensuring that our website is easy to use and navigate for all individuals, including those with visual, hearing, cognitive, or motor impairments.
Our Commitment
Our goal is to permit our customers to successfully gather information and transact business through our website, whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or switch technology.
Actions We Are Taking
To fulfill our commitment, we are actively working on the following accessibility improvements:
- Alternative Text: Providing descriptive alt text for our product photography and lifestyle images so that screen reader users can fully understand our lighting collections.
- Keyboard Navigation: Ensuring that all website functions, from browsing to checkout, can be accessed via a keyboard without relying on a mouse.
- Readability & Contrast: Maintaining high color contrast and using readable fonts so our text is accessible to users with low vision.
- Site Structure: Using logical heading structures and clear labels to help assistive technologies interpret our pages accurately.
Continuous Improvement
Please note that our website and the e-commerce technologies we use are constantly evolving. While we strive to make every page and feature fully accessible, we view digital accessibility as an ongoing effort. We regularly audit our site to identify and fix potential usability barriers.
Need Assistance?
If you have difficulty viewing or navigating the content on this website, or if you notice any feature, function, or content that you believe is not fully accessible to people with disabilities, please do not hesitate to reach out.
Our customer support team is ready to assist you directly with browsing our lighting collections, answering your questions, or helping you place an order over the phone or via email.
Please contact us using the information below:
Business Name: Vela & Lux
Email: info@velaandlux.com
Phone & WhatsApp: +1 (747) 476-1807
Address: 4091 Camellia Ave, Studio City, CA 91604, United States
Business Hours: Monday - Friday, 9 AM - 7 PM (Pacific Time)
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and further refine our overall accessibility policies.