Terms of service

Welcome to Vela & Lux. This website and the Vela & Lux brand are operated by VelaandLux LLC (“VelaandLux,” “we,” “us,” or “our”). These Terms of Service govern your access to and use of our website, products, and services. These Terms apply to all visitors, users, and others who access or use the Site.

1. General Conditions and Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (typically 18 years old). Our Site is not intended for children under the age of 13.

We reserve the right to refuse service to anyone for any reason at any time. We may update, change, or replace any part of these Terms by posting updates to our Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

2. Account Registration and Security

To access certain features, such as tracking your lighting orders or saving your address, you may need to register an account.

You agree to provide accurate, current, and complete information during the registration process.
You are solely responsible for safeguarding the password that you use to access your account.
You agree to notify us immediately of any unauthorized access to or use of your account. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3. Product Information, Pricing, and Availability

As an e-commerce brand, we strive to ensure that all details, descriptions, and prices of our lighting fixtures are accurate. However, errors may occur.

Accuracy: We do not warrant that product descriptions, colors (which may vary depending on your monitor), or other content on the Site are 100% accurate, complete, or error-free.
Pricing Errors: In the event that a product is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers, your order will be canceled, and you will receive a full refund to the original payment method.
Modifications: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4. Intellectual Property Rights

The Vela & Lux name, logo, website design, text, graphics, images, digital downloads, data compilations, software, and other materials displayed on the Site (collectively, “Site Content”) are owned by VelaandLux LLC, its licensors, or their respective rights holders and are protected by applicable United States and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-transferable, and revocable license to access and use the Site for personal, non-commercial shopping purposes. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission from us.

5. User Conduct and Submissions

We welcome your feedback, product reviews, and photos of your installed Vela & Lux fixtures. However, by submitting content ("User Content") to our Site or social media channels, you agree not to post anything that is:

Unlawful, defamatory, libelous, threatening, pornographic, or obscene.
Infringing on the intellectual property rights of others.
Containing software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam."

By submitting User Content, you grant Vela & Lux a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, and display such content throughout the world in any media. We reserve the right (but not the obligation) to remove or edit such content.

6. Digital Millennium Copyright Act (DMCA) Notice

We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.
A description of the copyrighted work that you claim has been infringed.
A description of where the material that you claim is infringing is located on the Site.
Your address, telephone number, and email address.

Designated DMCA Agent / Contact: VelaandLux LLC, 4091 Camellia Ave Studio City, CA 91604, United States. Email: info@velaandlux.com

7. Third-Party Links

Certain content, products, and services available via our Site may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. Disclaimer of Warranties and Limitation of Liability

Disclaimer of Warranties: The Site and all products and services delivered to you through the Site are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Limitation of Liability: To the maximum extent permitted by law, in no event shall VelaandLux LLC, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, or loss of data, arising from your use of any of the services or any products procured using the Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless VelaandLux LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

10. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Any dispute or claim relating in any way to your use of the Site or to any products sold by Vela & Lux will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to exclusive jurisdiction and venue in these courts.

11. Severability and Termination

Severability: If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination: These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. We may also terminate this agreement at any time without notice if we suspect you have failed to comply with any term or provision of these Terms.